STUDIO ACCOUNT INFORMATION

FREQUENTLY ASKED QUESTIONS

• How is a Studio Account different from an individual account?

  Individual accounts are designed for one user. Studio Accounts allow multiple instructors to access the platform under one subscription, keeping your team aligned in training methods, terminology, and class structure.

• What do instructors get access to?

  All instructors receive:

  • Full-length classes
  • Skill breakdowns
  • Across-the-floor phrases
  • Strength and placement training
  • Healthy flexibility instruction
  • Continued Education Videos
  • Written Lesson Plans
  • Progressive Lesson Plans
  • Studio Hub
  • Studio Playlists
• What is the Studio Hub?

  A dedicated, exclusive section inside your On Demand platform, built just for Studio Accounts. Studio Hub is where your team's teaching resources live all in one place — Written Lesson Plans, Continued Education Videos, and Additional Resources, now joined by the brand-new Progressive Lesson Plans.

• What can I see in the Studio Hub analytics dashboard?

  The Studio Hub gives owners and directors real-time insight into how their faculty is using Godfrey Method On Demand. At a glance, you can track total monthly watch time, how many of your instructors have been active in the last 30 days, an overall Team Activity Score, and month-over-month growth in both watch time and Studio Hub usage. You'll also see a breakdown of which content categories your team uses most, along with the trending focus areas for the month, giving you a clear picture of engagement across all of your instructor seats.

• How can I use the Studio Hub analytics to get more value from my Studio Account?

  The Studio Hub metrics are designed to help you understand engagement across your faculty and get the most from your subscription. Seeing which categories — Classes, Lessons, Exercises, and Across the Floor — and which focus areas, like Strength, Jumps, or Legs, your instructors watch most helps you spot what's resonating with your team. From there, you can build targeted Studio Playlists that match how your studio actually trains, or highlight a new category or set of videos to keep engagement growing throughout the season.

• How do Studio Playlists work?

  Studio Playlists allow owners and directors to curate specific videos for their entire faculty, helping keep instructors aligned with shared goals, class structures, and terminology. These playlists can be used to set monthly focuses, term objectives, or level-specific training plans, and are viewable by all instructors within the Studio Account for consistent class preparation.

• Can Studio Accounts be used during class?

  Yes. Studio Accounts are designed to support instructors both in and out of the studio. Teachers can reference exercises, review class structures, or pull up specific videos as needed while planning or teaching. With access available on mobile, tablet, and desktop, instructors can easily use the platform in the studio, at competitions, or while preparing lessons at home.

• Can I change or reassign seats if staff members change?

  Yes. You can easily remove one instructor and assign that seat to another, making it simple to adjust as your team evolves throughout the year.

• Can I upgrade from 5 seats to 10 seats later?

  Yes. You can upgrade at any time as your faculty grows.

• I already have an account. Can I upgrade to a Studio Account?

  Yes — absolutely! Upgrading to a Studio Account is quick and easy. Simply follow the step-by-step instructions outlined in the help article below to complete your upgrade:

  https://thegodfreymethod.zendesk.com/hc/en-us/articles/40629190210323-Upgrade-Subscriptions

• Do we have to commit to a long-term contract?

  Studio Accounts are available on both monthly and annual plans, allowing studios to choose the option that best fits their needs. There is no free trial, but studios can start with a monthly plan and upgrade to an annual subscription at any time if they choose. This flexibility makes it easy to get started and scale as your faculty grows.